Administrative Office Procedures

Course Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, below are the goals for this study

At the end of this course, participants should be able to:

• Organize a binder
• Develop procedures
• Prepare checklists
• Understand succession planning
• Collect the correct tools

Table of Contents

Module One: Getting Started.

Module Two: Why Your Office Needs Administrative Procedures.

Module Three: Gathering the Right Tools.

Module Four: Identifying Procedures to Include.

Module Five: Top Five Procedures to Record.

Module Six: What to Include in Your Binder (I)

Module Seven: What to Include in Your Binder (II)

Module Eight: Organizing Your Binder

Module Nine: What Not to Include in the Procedure Guide.

Module Ten: Share Office Procedure Guide.

Module Eleven: Successfully Executing the Guide.

Module Twelve: Wrapping Up.