Anger Management
Course Objectives
Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for this course
By the end of this training, participants will be able to:
- Understand anger dynamics in terms of the anger cycle and the fight or flight theory.
- Know common anger myths and their factual refutations.
- Know the helpful and unhelpful ways of dealing with anger.
- Know techniques in controlling anger, particularly reading anger warning signs, using coping thoughts, exercising relaxation techniques, and blowing off steam.
- Understand the difference between objective and subjective language.
- Know tips for identifying the problem.
- Express a feeling or position using I-messages.
- Know skills and techniques in making a disagreement constructive, including effective negotiation and solution-building.
- Reflect on one’s hot buttons and personal anger dynamics.
- Know to alter, avoid and, accept ways of responding to an anger-provoking situation.
- Understand the energy curve and how it can help in responding to someone else’s anger.
- Learn and practice de-escalation techniques.
- Gain an integrated view of anger management and how it can be best practiced.
Table of Contents
Module Two: Understanding Anger
Module Three: Do’s and Don’ts.
Module Five: Separate the People from the Problem
Module Six: Working on the Problem.
Module Seven: Solving the Problem
Module Eight: A Personal Plan.
Module Nine: The Triple-A Approach.
Module Nine: Review Questions.
Module Ten: Dealing with Angry People.
