Creative Problem Solving
Course Objectives
Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today’s course
By the end of this training, participants will be able to:
- Understand problems and the creative problem-solving process
- Identify types of information to gather and key questions to ask in problem-solving
- Identify the importance of defining a problem correctly
- Identify and use four different problem definition tools
- Write concrete problem statements
- Use basic brainstorming tools to generate ideas for solutions
- Use idea-generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
- Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
- Perform a final analysis to select a solution
- Understand the roles that fact and intuition play in selecting a solution
- Understand the need to refine the shortlist and re-refine it
- Understand how to identify the tasks and resources necessary to implement solutions
- Evaluate and adapt solutions to reality
- Follow up with solution implementation to celebrate successes and identify improvements
Table of Contents
Module Two: The Problem Solving Method.
Module Three: Information Gathering
Module Four: Problem Definition.
Module Five: Preparing for Brainstorming.
Module Six: Generating Solutions (I) 27
Module Seven: Generating Solutions (II)
Module Eight: Analyzing Solutions.
Module Nine: Selecting a Solution.
Module Ten: Planning Your Next Steps.
