Facilitation Skills
Course Objectives
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for this course
At the end of this training, participants should be able to:
- Define facilitation and identify its purpose and benefits.
- Clarify the role and focus of a facilitator.
- Differentiate between process and content in the context of a group discussion.
- Provide tips in choosing and preparing for facilitation.
- Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming, and performing.
- Identify ways a facilitator can help a group reach a consensus: from encouraging participation to choosing a solution.
- Provide guidelines in dealing with disruptions, dysfunctions, and difficult people in groups.
- Define what interventions are, when they are appropriate, and how to implement them.
Table of Contents
Module Two: Understanding Facilitation.
Module Three: Process vs. Content
Module Four: Laying the Groundwork.
Module Five: Tuckman and Jensen’s Model of Team Development
Module Six: Building Consensus.
Module Seven: Reaching a Decision Point
Module Eight: Dealing with Difficult People.
Module Nine: Addressing Group Dysfunction
Module Ten: About Intervention.
