Knowledge Management

Course Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.

This course is designed to help you in the following ways:

• Understand the basic concept of knowledge management (KM)
• Identify the do’s and don’ts of KM
• Identify the KM life cycle
• Identify the new KM paradigm
• Identify the KM models
• Understand how to build a KM rationale for your company
• Understand how to customize KM definitions
• Identify the steps to implementing KM in your organization
• Identify tips for success
• Understand the advanced topics in KM

Table of Contents

Module One: Getting Started.

Module Two: Understanding Knowledge Management

Module Three: Dos and Don’ts.

Module Four: The Knowledge Management Life Cycle.

Module Five: The New Knowledge Management Paradigm.

Module Six: Knowledge Management Models.

Module Seven: Building a Knowledge Management Rationale.

Module Eight: Customizing Knowledge Management Definitions.

Module Nine: Implementing Knowledge Management in Your Organization.

Module Ten: Tips for Success.

Module Eleven: Advanced Topics.

Module Twelve: Wrapping Up.