Administrative Support

Course Objectives

Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let us review our goals for this course. By the end of this course, participants will be able to:

• Getting Organized
• Manage their time more effectively
• Prioritize their time so they can get it all done.
• Complete Special Tasks
• Verbal Communication Skills
• Non-Verbal Communication Skills
• Empowering Yourself
• Deal better with their managers
• Taking Care of Yourself is a priority

Table of Contents

Module One: Getting Started.

Module Two: Getting Organized (I)

Module Three: Getting Organized (II)

Module Four: Managing Time.

Module Five: Getting It All Done On Time.

Module Six: Special Tasks.

Module Seven: Verbal Communication Skills.

Module Eight: Non-Verbal Communication Skills.

Module Nine: Empowering Yourself

Module Ten: The Team of Two.

Module Eleven: Taking Care of Yourself

Module Twelve: Wrapping Up.